Whisky Forum - kilchoman second release

Russell D · Posted: Tue Nov 12, 2013 8:19 pm Post subject: kilchoman second release

rightly or otherwise i bought a bottle. it was last week as you will know. am i being a bit stupid as it has not been dispatched as yet? emailed them twice,one reply saying they would get back to me soon. they havent. they have my money. anyone else in the same boat?

mike101 · Posted: Tue Nov 12, 2013 8:29 pm Post subject: kilchoman

Yes... same here... ordered a bottle but have not received it yet...
we might have to be patient.... Cool

Russell D · Posted: Wed Nov 13, 2013 7:33 am Post subject:

Yes mike i think so. Just would like a message from them.

drPete · Posted: Wed Nov 13, 2013 1:03 pm Post subject:

I'm in the same boat, IIRC the same thing happened with the first release, took a while for them to start sending out bottles
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Kray · Posted: Wed Nov 13, 2013 1:20 pm Post subject:

I am in the same position, i would guess they normally have only 1 person to handle orders, packaging and posting of their whisky which is probably fast and efficient most of the time but when they released 2000 bottles all at once it will take a while to get through with their normal set up. You would have thought they would have had a load pre-packaged and ready to send and only requiring an address label when they done the dramatic 12pm launch a week past on Monday.

A message would be good to say they are working their way through the orders.

Russell D · Posted: Thu Nov 14, 2013 6:07 pm Post subject:

Had an email saying everything was going forward and to expect delivery in 7 - 10 working days. Just have to wait. At least some contact has been made.

Diademo · Master Of Malts Joined: 22 Aug 2012 Posts: 1255

Russell D · Posted: Fri Nov 15, 2013 12:03 pm Post subject:

ok then my bottle arrived this morning.